Some West Coast Car Audio products, specifically the SMD woofer, are custom built per your order. Once the SMD woofer has shipped, unless damaged during shipping, there will be no returns or refunds. As these are non stocked, custom built items, upon placing your order, your card or PayPal account or Credit Card will be charged.
If you decide after placing your order that you would like to cancel, you will need to contact us via email or phone to cancel your order.
If your speaker has not yet begun to be manufactured you will be charged a 5% processing fee for refunding your payment.
If your speaker has begun to be manufactured, or is finished, but has not shipped, you will be charged a 15% refund fee. If the speaker has already shipped, you will be charged the 15% refund fee plus all applicable return shipping costs. All other items may be returned within 15 days of receipt. Unless damaged during shipping or manufacture's defect, you will be charged a 15% restocking fee.